Association Job Listings

Healthcare Social Worker (MSC) - Univ of Illinois College of Dentistry

Job Description

Medical Social Consultant (Healthcare Social Worker)
Department of Pediatric Dentistry
College of Dentistry
University of Illinois at Chicago

The Department of Pediatric Dentistry in the College of Dentistry at the University of Illinois at Chicago is seeking candidates for a full-time Medical Social Consultant (Healthcare Social Worker) to provide social work encounters, case management, short-term interventions and referrals for patients and families who attend the Pediatric Dentistry clinics at the UIC College of Dentistry. The Medical Social Consultant functions as a case manager for specific patients, coordinating services and treatment appointments.

Reports to: Department Head, Pediatric Dentistry

Major Responsibilities / Functions

Responsibilities include:
• Meets with patients and their families during clinic visits to assess behavioral and developmental areas as well as barriers to access to dental and medical care. Provides short-term intervention when needed.
• Works in collaboration with community and university agencies and professionals in provision of services and in resolving barriers to access to dental and medical care.
• Identifies gaps in service provision and coordinates corresponding services provided outside the College, making referrals, facilitating, developing linkages, and acting as an advocate when necessary to all clinic patients and their families.
• Provides assessment, evaluation, referrals, and case management to pediatric dental patients and their families.
• Follows up on referrals of patients to services.
• Prepares related correspondence and mailing of documents to patients and their families.
• Provides follow-up information to faculty, students, residents and staff on patients they referred for assessment and services.
• Attends weekly departmental meetings with faculty and residents, and monthly faculty meetings.
• Provides timely and accurate documentation about patients in the College’s electronic dental record.
• Abides by HIPAA regulations, protecting patient privacy and confidentiality.
• Fosters and maintains the spirit of teamwork in the effort to provide a caring, professional and respectful environment for the patients, families and departmental staff, residents, students and faculty.
• Helps recruit, select and mentor social work interns.
• Supervises social work interns, including scheduling, case management, time sheet approval and periodic performance evaluations.
• Maintains regular contact with the interns’ supervisors in their home institutions and provides them with required documentation about their internship experience in a timely manner.
• Attends meetings related to social interns at their home institutions.
• Facilitates case reviews with interns, faculty, residents, students and staff to ensure best results.
• Participates in the development of projects and data collection related to the field. Performs surveys, interviews, observations or uses other methods according to established research protocols.
• Maintains accurate documentation of program metrics and ensures timely and accurate reporting to meet grant requirements.
• Assists in preparing data, communications and reports for the Department of Pediatric Dentistry and College of Dentistry.
• Maintains valid social work licensure.
• Completes training modules required by the College of Dentistry and UIC.
• Participates in trainings, workshops and other educational programs as required.
• Performs other related duties and participate in special projects as assigned.


1. Master’s degree from an accredited school or university in social or behavioral science or related health specialty
2. Current State of IL Licensure as a Licensed Clinical Social Worker (LCSW)
3. Three years (36 months) of progressively more responsible full-time experience in social work in a medical/clinical or other social service agency setting.

1. Thorough knowledge of social work methods and principles
2. General understanding of public healthcare programs
3. General knowledge of principles and processes for providing customer service (i.e., customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction)
4. Knowledge of psychology concerning human behavior and performance including the assessment, treatment, and rehabilitation of affective disorders
5. Skill in the identification of needs and coordination of services to meet needs
6. Judgment and decision-making skills – the ability to consider the relative costs and benefits of potential actions to choose the most appropriate one
7. Social perceptiveness skills – being aware of their reactions and understanding why they react as they do
8. Ability to establish and maintain effective working relationships and communication with staff, families, and agencies
9. Ability to work independently
10. Ability to communicate effectively in writing as appropriate for the needs of the audience and effectively convey information to others verbally
11. Ability to work with a diverse population and understand their oral and systemic health needs
12. Knowledge of Microsoft Office (Word and Excel)

1. The ideal candidate is able to interpret verbal and non-verbal behavior in order to easily communicate with patients and staff; demonstrates skill in interview techniques of social workers, and has complex problem solving skills.
2. Fluency in Spanish is highly preferred.

Further Details

For fullest consideration, submit a cover letter, resume, and names of three references by October 15, 2018 to Ms. Karen Patton, .(JavaScript must be enabled to view this email address). The position will remain open until filled.

The University of Illinois at Chicago is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.

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