Position: Case Manager
Triumph Seminars, NFP
Location: 1310, W. 64th St. Chicago, IL
Job Type: Part-Time (10 hours/week)
Compensation: $25 per hour
Start Date: Immediately
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About Triumph Seminars
Triumph Seminars is dedicated to empowering individuals through recovery support and personal development.
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Position Overview
We are seeking a compassionate and detail-oriented Part-Time Case Manager to provide recovery coaching and coordinate client services. Our clients are primarily female aged 40+.
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Key Responsibilities
Client Support & Recovery Coaching
• Conduct client intakes and assessments
• Provide direct recovery support services and coaching
• Maintain timely, accurate case notes for all client interactions
• Follow up with clients on progress, goals, and service needs
• Address and document client concerns and feedback
• Conduct exit interviews for clients leaving the program
Case Documentation & Program Evaluation
• Maintain up-to-date and confidential client records
• Compile monthly data reports and client evaluations
• Document program impact, testimonials, and areas for improvement
Community Resource Navigation
• Connect clients with wraparound community services
• Track and manage client use of in-house support resources
Administrative Support
• Assist with general office operations as needed
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Schedule & Hours
• 10 hours per week, schedule determined in consultation with the Executive Director
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Qualifications
• Experience in providing recovery support services and coaching
• Proficiency with office and online tools, ability to navigate forms and databases
• Strong communication, active listening, and documentation skills
• Respect for client confidentiality and trauma-informed care
• Ability to work independently and manage multiple tasks
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How to Apply
Please submit your resume and a brief cover letter explaining your interest and relevant experience via email at triumphseminars@triumphing.org.
